Terms & Conditions
Customer Care
At Escape Reality Berwick, we are committed to providing exceptional customer care. We strive to ensure that our customers have a seamless and enjoyable experience from the moment they book their escape room adventure. If you have any queries, feedback, or need assistance, please do not hesitate to contact us. Your satisfaction is our top priority.
We understand the importance of addressing your concerns promptly. Our dedicated team is here to assist you every step of the way. Whether you require information about our escape rooms, booking process, or any other assistance, we are just a message or call away. Your trust is valuable to us, and we aim to build a strong and lasting relationship with each of our customers.
Privacy & Safety
Your privacy and safety are paramount to us at Escape Reality Berwick. We are committed to safeguarding the personal information of our customers and ensuring a secure online environment for all interactions. Our privacy and safety policy outlines our practices regarding data collection, storage, and protection.
We utiliSe advanced security measures and reputable payment gateways to ensure the confidentiality and integrity of your information. Rest assured, any data shared with us is handled with the utmost care and in compliance with stringent privacy standards. Your trust is fundamental to our operations, and we are dedicated to upholding the highest levels of privacy and safety.
Payment Methods
- Credit / Debit Cards
- PayPal
- Offline Payments